FAQ
- How Can I Approve or Deny Shift Requests
- What Will Support Need If I Am Experiencing A Bug In One Of The Dashboards?
- How Can I Delete A Shift?
- How Can I Access Support?
- Porting A Number Out of RingCentral
- What are the Support Response Times?
- How Can I Delete A User?
- What Happens When I Mark A Voicemail As Handled?
- How Can Get A Custom Report of Shift Hours in A Given Time Frame?
- How Can I Create One Or Multiple Shifts?
- How Can I Split A Shift?
- How Can I Get Reminders for Upcoming Shifts
- How Can I Change My Email Address
- How Can I Change The Advocates Assigned to A Shift
- How Do I Create or Add A New User?
- How Do I Stop Receiving Calls During My Shift?
- How Can I Be Removed From A Shift?
- Porting a Phone Number to Helpline Software
- What are the possible access levels?
- How can I change somebody's access level?