How can I see which hotline was called?

You can see which hotline was called by selecting the "Called Via" field on the Call Logs. To do so:

Step 1: Click Call Logs

Step 2: From the list of columns in the top left hand corner, select "Called Via"

Step 3: Select the "Called Via" column.

Now, this column will show you which hotline various calls came in to.

Note:

1. If you've ported in your hotline you'll see the actual number.
2. If you haven't you'll see the "backchannel" number associated to each hotline. 

If you're not able to get the information you need, just reach out to support.